Ted Richards facilitated this meeting in the continuing absence of “yours truly” from that role. A screenshot of the attendees (minus Sianed’s picture as her camera wasn’t working), is below and a copy of Ted’s presentation on his use of Paint is included as an embedded file below that. Just click on the arrows to move backwards and forwards through the presentation.
Many thanks Ted, I’m sorry to have missed the meeting, but I’ll be with you all again on the 9th June, and then hopefully no more absences until the end of July when we’ll take a break.
Not one, but two images from our last Zoom meeting which took place 4 weeks ago – can you believe it. This must be a record for the delay in preparing notes, but we have had a social meeting at the Castle in between, and I have had a few other things on which I know you’d excuse me for – if I was to list them!!!
So let’s go backwards, first, so-to-speak. It was great to see a few of you in the cafe at The Castle, and especially good to see Ralph, who I do hope manages to join us on Zoom from now on. The staff in the cafe were very obliging allowing us to move inside when rain threatened, and even helped us move a couple of tables so that we were all in the same place. So, a successful meeting, and one we’ll repeat … promise!
Now we’ll go forwards, next, so-to-speak. I won’t be around to facilitate the next meeting due on April 14th as we’re having a family holiday in the Forest of Dean that week, but I think that Owen has agreed to cover that one. However, looking further ahead it’s looking increasingly likely that we’re going to jet off to Australia in late April – just because we can (now Covid rules have been relaxed) and because our son over there has said come now because who knows what will happen later in the year. So although we were (and still are) planning to go in November for Christmas, we’re going to do a quick dash for a couple of weeks to see our family over there who we haven’t seen since May 2018 – that’s a long time. So although we haven’t booked our flights yet it looks increasingly likely that I won’t be able to facilitate a meeting possibly on April 28th, definitely May 12th and then May 26th (when we will have returned, but are committed to a trip to the North East for a family homecoming). So we/you need to discuss what we should do about meetings. After that, no plans that clash with Group dates until the end of July – and I hope to keep it that way.
Finally let’s go back, properly to March 3rd and our Zoom meeting on that date.
Owen reported that the work on the new WordPress site for Cardiff u3a was progressing, and I offered advice, or assistance, if required.
Don had bought a dual USB-A wall-charger for £20 (you can never have enough of them, but it’s the missing pesky cables that get me). He had found a solution to a problem he had with sharing with his iPad on YouTube – always the first port of call I find.
Margaret told us about the latest NHS scam; advised us that she’d come across some free WordPress webinars and tips; had discovered a voice-to-text facility/app called “otter”. She also told us that she found that you could turn on live captions in many applications from the device settings. Ted asked whether you could capture text from live-capture; he advised us that he’d found that when the volume was switched on the only capture recorded was from the device, not the stream.
Ted had now got fibre broadband from BT – initial results were looking favourable.
Steve was still evaluating password managers, but thought that he might plump for an open source offering – Bitwarden. It will be interesting to see his decision – as he has done quite a lot of investigation. He also told us that Immobilise (a database linked to an app to record household possessions, etc) was also used by Neighbourhood Watch and the Police.
Renee commented on WiFi extenders. She’d had good experience of using them. We then had a discussion of the merits of Proprietary WiFi Booster systems vs. Extenders vs Mesh vs Powerline. All have their place and merits.
John had been having iPhone problems. Hopefully he’d got some way to resolving some of the problems, especially with email, and receiving it on his new phone. We did advise he to go back to JLP for assistance in getting things set up the way he wanted them.
Christine told us about a Facebook scam that had nearly trapped her, but she’d exited quickly without any apparent harm.
Ann had been having problems with opening Gmail accounts. She’d also cause to speak to Sky customer service, they were unable to help as she was out of contract. She’d been suffering a poor signal on WiFi, had deployed a WiFi analyser and had then found she needed to configure the Router as she had found that using the 2.4Ghz bandwidth was better for greater distances, and the 5Ghz was better for shorter distance and gave greater throughput. [We probably could do a revision session on Routers; always a good topic and sensible to re-visit.]
Fred commented upon a NHS notification – that’s all my notes tell me, so apologies for lack of detail!
Paul told us about a saga he’d had recently with Virgin Money and an ISA account that they’d moved to another provider that he then couldn’t access. The problem seems to have something to do with Vodafone(???) [Renee had experienced the same] – the Ombudsman had taken a year to reply. [Don had also had a problem but had managed to get £50 compensation as a complainant.] The problem seems to be connected to some building societies not being in the “transfer scheme”.
David told us about his new internet bandwidth speeds obtained from Sky Superfast 35 – I smiled at the download/upload speeds of 23Mbps / 9Mbps and 30Mbps / 9Mbps but they are certainly better that the 11Mbps / 1Mbps he’d been experiencing before. He is now going to check the cost matches up to performance. He updated us on the question of EV charging points – a survey is going to be done 4th April. Christine suggested that he should make sure that FastCharge was being provided.
Did I say anything? No idea – it was probably not worth recording anyway. However Jim has posted an article on his EXIF data project which I encourage you to go and read.
No photo of attendees this time as Jim presented his apologies as he was attending a re-scheduled and re-arranged Poetry and Prose group. I will need to find a “deputy” for those meetings he can’t attend, or alternatively Owen perhaps could prompt me to take a shot myself 🙂 I also had apologies from Ted and John who were not able to make the meeting.
We started with a quick review of the last meeting. Renee had downloaded Trello, and was going to look at using it, as was Jenny – who hadn’t yet had time to download it. Thanks Steve for the presentation again. I’m looking for more offers but during the meeting Stella told us about MapQuest which certainly is worth a look. I believe I’ve got it on my phone, but I also have Strava, PlotaRoute and Walkmeter, for walking – none of which I use to much I’m afraid to say.
I mentioned that I’d seen an item on the Welsh News on the “disappearance of copper from Ceredigion” – a reference to the PSTN switch-off and move to digital. I also mentioned that I’d move the post under Jenny‘s authorship to the public Thought grazing site where I will try and keep news up-to-date as the project proceeds. I also referred to Jenny‘s article in the Magazine (Page 81 she tells us).
Then we had a reference to Sianed‘s article on Printing Digital Photographs – which I found very interesting and which left me wondering how and why they do it for free! Finally I welcomed Jim‘s amplification as a Comment under the Notes on what he’d described at the last meeting in reference to deleting items from trash on external hard disks. I asked everyone to look at my notes and correct them in a similar way. Thanks.
I then reviewed a more interesting set of News which I’d sent to the Flipboard Magazine. I encourage you all to take a look occasionally.
We then went round my screen – I’m just picking up those that contributed in this part of the meeting.
David Hughes told us about his travails in negotiating anew contract with Sky, which ended with an upgrade to his Broadband speed from early March without an increase in cost. S0mething others (including me) commented on with VirginMedia and TalkTalk as well. He then told us about an interesting issue/problem the residents of his apartment block were facing – how to get EV charging points in shared landlord-owned buildings. He referenced this website which provided some guidance, and he’d been in touch with someone from Pontyclun who had some knowledge of installing EV-points in similar situations. Someone mentioned that there might be a WiFi solution that linked back to your apartment. Definitely a case of “watch-this-space”. He then finished with a mention of his grand-daughter’s website that worked perfectly on his phone and web browser, but not his iPad. After a bit of scrabbling about, I advised that he need to tell her to investigate Responsive web design technologies – this is often a feature of themes in WordPress for instance.
Owen advised us that his wife was recovering well after the shock of a hospital admittance at the time of the previous meeting. He had progressed with his investigations of using WordPress for the Cardiff u3a website, was re-visiting his knowledge/use of PHP as a programming language and had come across a piece of software called LocalWP that allowed website developers to build a fully-blown WordPress website on a local machine without need for hosting. I offered when he wanted to trial a hosted site that I could provide a sub-domain on my hosted account for testing purposes. This environment might be of interest to Ted and Philip as well as me. I saw the possibility of archiving all my sites onto a machine for posterity!!!! [Or at least my family’s attention]
Paul had been “hit” by a scam suggesting he invest in Anti-virus software – that didn’t go too far!!! He then advised us that within the browser-version of Gmail, you could click on the three dots above a message and Report it as a Scam. This could be very useful to members. In similar vein (but later) Don told us he’d used the Print function under the “three dots” to print an email out, rather than get a screenshot with sidebars added.
Steve updated us on his “negotiations” with TalkTalk which had also led to the cancellation of his NowTV. He had also spent sometime looking at LastPass.
Stella was beaming!!! She’d purchased a replacement 2-in-1 machine from eBay but it had come without being cleaned-off and she found out she would need to re-set it back to Factory Settings. This she had done successfully and she thanked members of the group for giving here the confidence to attempt it herself. She then did the same thing to an older machine. It took longer but she was impressed at how easy it had been to do the task just by watching a YouTube video. Well done Stella.
Renee had a conundrum which hadn’t been resolved by Apple. The number of photos on her phone and laptop didn’t coincide. This was disturbing because sjhe wanted to move the photos off her phone and through the laptop to an external hard disk. I said I’d had a similar experience recently but couldn’t for the life of me remember what I’d done to resolve the problem – but I had. I said I’d try to get the little grey cells working a bit better and let her know if they came back with anything of any use!!!
Don told us he’d been reading a Customer Satisfaction report from Which? on Broadband suppliers. He noted that some of our members would not be that impressed by some of the suppliers (no names, no pack drill). He’d also come across a definition of phishing and had been amazed by the different flavours and terms used.
Christine had also been talking to their broadband supplier (VirginMedia) and had been advised to change their mobile contract (part of the package) to O2 – which were partners of VM to get a better deal – you can’t make up these stories can you! She had also pulled-out of a Lloyds Bank scam when it asked her for the “number on the back of the card” – no, that’s not right!!!!
Ann reported that she’d solved the camera on her Lenovo not working. She inadvertently must have toggled the F8 key on the machine which is a “privacy feature” to switch-off the camera. Glad that one’s been resolved.
Fred reported that he’d been puzzled by a GreenCard Travel email that would appear to be a scam. Something to look out for now that we were all perhaps looking to start driving abroad again.
We then had a discussion on the LastPass video which Sianed thought had been quite good. Several questions were asked and I attempted to answer them as best I could. Some of these I answered subsequently (mainly on subscription costs) on Signal. I refer everyone to their website which has a quite good set of FAQs.
Lastly we went round the screen again to find out if anyone had used, or discovered, useful speech-to-text applications. Owen reported that he’d discovered the wonders of CarPlay on their new car. Messages went from the iPhone to appear as text on the screen of what we used to call the SatNav – but it’s far more now. Paul told us he used the microphone in Text, WhatsApp and Signal (and Notes and Word, etc) to prepare messages, which were surprisingly accurate. I tried to do a demonstration, but failed – I must do some revision on how you can switch to share an iPhone screen over Zoom. That was not the case for Sianed. She found the speech-to-text failed miserable with a Welsh accent. Ann agreed. I suggested they try speaking in Welsh as there might well be a more accurate result. It will be interesting to see. Steve on the other hand was more interested in text-to-speech and he’d been looking at Speechify, but it was costly. I investigated other options and sent a message to Signal. Renee had tackled Siri – she’d meant to do that for some time and found it acceptable, and did arithmetic well!! She also advised Steve to have a look at text-to-speech on Safari – one for me to check out as well. That plus Reader View is making Safari my browser of choice at the moment. Finally, Don had been trying out talking to Google (using the Google Assistant) – we must have another go at this really useful tool again.
This article will record the progress of the planned switch-off of the analogue PSTN (public switched telephone network) by 2025, and its implications to all of our generation, as Openreach moves to implement a fully digital service. The issue was brought to the attention of the Cardiff u3a Computer Group by Jenny Sims, a group member, who has a number of roles including being Chair of the National Pensioners Convention (NPC) Digital Working party and an NPC Executive Member.
It’s an article that will change over the next few months and years, so please look back for updates and further information as we become aware of issues, problems and hopefully solutions.
What implications might this have for older people?
Digital services are not universally good across rural areas
There will need to be a solution to the issue of digital services requiring power – what happens if there’s a break in power supply, this has been highlighted recently after the storms brought down power lines in Scotland and NE England
Cell telephony doesn’t provide a 100% coverage as a backup to digital services
What implications might this have for people with certain disabilities?
It’s been reported to us that certain people with visual problems have been experiencing difficulties in the Salisbury pilot area with the withdrawal of the 1471 service, with call-back not working, and with needing to install a new phone number
A video showing the opportunities and issues for Telecare
Here’s a link to the Progress Openreach has reported by January 2022. Much of this is very technical, so some of the following information might be more readable.
Here’s a briefing from BT on the project; and an update on what’s happening in Wales forwarded to Jenny in her role sitting on the National Pensioners Convention. Which? have also published a briefing on the subject which I encourage you all to look at.
Jenny has also written the article below, which will hopefully appear in the latest Cardiff u3a magazine …
====
Ring, ring: Ready for the big ‘phone switchover?
Only three years until 2025 when all telephone providers will do the big “switchover” moving landline customers from the country’s traditional telephone network to digital technologies and analogue services are finally shut down.
Though BT published a timescale back in 2019, many older people’s organisations have expressed concern that the public have not been given enough information about the Public Switched Telephone Network (PSTN) moving to Voice Over Internet Protocol (VoIP), what it really means and how it could adversely affect older and vulnerable people.
Among them is the National Pensioners Convention (NPC), which represents 1.5 million members in Wales, England and Northern Ireland.
Among the big questions is what happens if there’s a break in power supplies and people need to access emergency services – because the new system will run off broadband – and handsets will have to be plugged into an electricity socket.
Providers say solutions will be found – which will include the provision of emergency battery-powered backups for phones and routers.
This scenario became a reality last November when Storm Arwen hit the UK, causing widespread power outages and left 9,000 homes without power for more than a week.
Jan Shortt, NPC General Secretary did interviews with Talk Radio and other stations, and heard from affected listeners.
She said: “They raised the issue of not being able to charge mobile phones and other devices and therefore not able to summon help. It is clear that the majority of the population had not heard of the digital switch.”
In January Ofcom held an online public meeting to give an update on the “switchover” rollout throughout the UK and provide an opportunity to ask questions.
Jeff Richards, an NPC Wales executive member and a retired Swansea BT engineer, attended. He said: “Unfortunately they did not answer any questions that I raised regarding vulnerable customers nor anything on power supply. I felt that my questions were merely swatted away.”
BT have agreed to meet the NPC to address their concerns – which include, who will pay for the battery packs (some around £160) – the customer or provider?
Virgin Media has already promised that vulnerable customers with “accessibility needs or don’t have a mobile phone” will be given an emergency backup line at no extra cost.
Unsurprisingly, customers in various areas have reported teething problems as the system is being rolled out. For example, people in the Salisbury pilot area with visual problems have experienced difficulties with the withdrawal of the 1471 service and the need to get new phone numbers.
Hopefully, in the three years left of the rollout, teething problems will have been sorted. But be prepared: only an estimated 1.5million out of 29million landlines have so far been converted – and one day those old phones will stop ringing!
Quick out of the blocks today – probably as I don’t have so much to write given the excellent contributions from Steve, Phil, Ted and Jenny. I had to do very little; I didn’t even have time to do anything on LastPass – but more about that later.
We started off by reviewing the Notes from the last meeting (finished only about an hour previously – many apologies). Fred noted that the Institute of Government have a series of podcasts which are free and worth listening too, and after the meeting Phil offered a list of a number of podcasts that he often listened to … Dan Snow’s History Hit; The Battersea Poltergeist (spooky); Mark Steele What the F #### is going on (bit sweary but hilarious); and Aaron Mahnke’s Cabinet of Curiosities.
We then launched into a demonstration of Trello, a piece of work organisation software based on Japanese Kanban principles. It seeks to help you manage small projects, and other aspects of your life. Steve guided us through its basic principles and offered to provide assistance if anyone wanted help in using it. We then went on to hear about Phil Edwards' experience of using Google Sites to build a website with the useful additional piece of information that Google will provide a domain name (eg digital.cardiffu3a.org.uk/) for c.£10pa. This is not out of line with the pricing of other domain name registries. Phil showed and told us about the family history website he’d just finished called Rum and Gunpowder, I encourage you to go and give it a look, and Phil would like feedback on it as well. Then Ted who’d written a post for this site, talked about the Virtual Travels he was doing, I urge you to have a look at the inventive activities he and his wife have recently started. Finally Jenny gave us a short updarte on the article she’d written for the Cardiff u3a Magazine, which should appear in the digital version at least. I’ve added it to the post I wrote on the Analog to Digital switchover and will now transfer it across to the “public”Thought grazing site.
That was a great start to the meeting and the individual contributions were somewhat limited due to time. Please excuse me for not mentioning your name if you didn’t contribute in this section.
Jenny reported that her freebie (except the cost of a lunch) monitor was not working and she might have to ask for help at the next meeting.
Steve had of course been working on Trello and we thank him again for his demonstration.
Jim continues to work on adding information to the EXIF data in his photographs; currently he’s been labelling works of art that he has photographs of – adding titles and locations. He also raised an issue of whether instructing the deletion of material from external hard drives had to be done separately from that of internal drives. I didn’t know the answer for Windows/Chromebook machines, but thought in the MacOS world, although the recycle bins, or trash, were separate they were all cleaned out as long as the disks were attached to the computer at the time the instruction to delete was raised.
David Hughes raised the interesting point (that we’ll add to the webpage that Jenny and I have setup on the “PSTN switchover”) that some Households in rural areas don’t have a mobile signal, so that in the case of a power cut they would have no means of raising the emergency services. This was the case in point just recently in NE Scotland after the storms that brought down the power lines. Apparently this was raised as an issue in a recent episode of RipOff Britain too.
Renee picked-up on a point I’d earlier raised about the NHS Portal. This was something new that Cardiff and Vale Trust is using to record their Correspondence with you as well as your Appointments. Here’s a link that tells you more about it. We had quite a few discussions relating to health at the meeting. There was general agreement that not all GP Surgeries were the same; not all practices used the MyHealth Online Portal – in fact one had stopped using it as it was deemed to be “unfair” during the pandemic to not have the same “vanilla”service for all patients. Duh!; that not all health boards were working the same way; that the eConsult service was generally “a good thing” and often allowed access to your GP (usually over the phone) in much less than the 48hrs promised; and that finally telephone and video consultations were definitely “a good thing” to have come out of the pandemic.
Margaret reported that her TalkTalk service had gone down and that after switching off all devices and having found that made no difference , the service came back the next day. It was frustrating. A lot of work is being done by OpenReach currently in North Cardiff and they really should communicate to their (and associated service users) customers when ourtages are likely to happen.
Stella told us about a really alarming episode involving Alexa which had suggested as a challenge that an 11yr old girl should short-circuit a plug inserted in a socket. Here’s a link that tells you more about this shocking episode.
Ted informed us that he’d recently come across an app that transcribed speech to text called Speechnotes. This is a very interesting idea and it raises the possibility that all group members should examine the apps they use and see whether there is an inbuilt speech-to-text facility that they might use. A challenge for next time then – all group members to investigate the possibility of using speech-to-text on their smartphones and report back for the next meeting. He also mentioned there was a facility built-into the Chrome browser to provide Live Captioning. This is how you do it …
Open Google Chrome Click on the dots on top right hand side then: Settings Advanced Accessibility Toggle on Live Caption (it will probably only work for windows you have open in that Google Chrome session)
Paul reported (with glea) that his road was now fully fibre. He also showed us a multi-connect SD-Card Reader that could plug into USB-C, USB-A and mini-USB sockets. He also told us he’d now got a much more sophisticated Dashcam which even had a parking mode, and which could transmit recordings using WiFi to the house. He offered to do a presentation, an offer that was gladly accepted.
Don noted that he had to re-format his SD-Cards for DashCam and wildlife cameras to avoid corruption. I reported that I always re-formatted cards on the external device as it was just as easy to do that as delete them in the computer.
Fred suggested that we meet in person, a couple of other members also expressed that wish. I explained my thoughts and feelings on the subject and told the group that I’d been in contact with Nonn (the Groups Liaison Officer) and had suggested that a suitable venue with WiFi was still required before we could start regularly to meet in person. However the Group felt it would be “a good idea” to have a social meet (perhaps in the Castle) sometime soon. I agreed to plan for this in the near future.
Sianed advised us of our Consumer Rights under the 2015 Act, and that this over-rides the expiry of a Warranty if you can demonstrate it to be unreasonable for a device to be not working in an out of warranty period which was deemed to be reasonable. You might need to have expert opinion to press home your case to the retailer.
So … homework for next time.
Please (if you’re interested) watch this LastPass video and then we can have a discussion about issues, questions, etc at the next meeting.
Look at the applications you use on your smart devices (in particular) and see which of them a) have speech-to-text provided, and b) which ones you think you might find useful. [This is in addition to all the AI speech facilities such as Alexa, Siri and Google Assistant.]
We received apologies from Ann, Margaret, Jenny ( who arrived later) and Don.
I asked if anyone would be willing to share their favourite app with the group bu way of a demonstration. Steve offered to do something with Trello – a work organisation application, and I asked Ted whether he’d be willing to do something on Ancestry. Steve also asked me whether I’d do something on LastPass – so I said that I’d do that as a return favour for his offer which we agreed he’d do at the next meeting.
I then did a demonstration of flickr and will write an article up on what I’ve found out in doing the preparation for it! This will be on my Just thoughts blog in due course!
Owen reported that he’d been working on ways to move the Cardiff u3a website over to WordPress, in conjunction with some other local groups which were doing the same, and away from the SiteBuilder software he’d been using to date. They all needed to find a way to get it to work with the Beacon membership system, but there was a problem that there was no api (application programming interface) for Beacon that would allow easy import/export of information between the two systems. As a first step a read-only access api would be valuable and would allow the two to be linked together. Owen was now learning how to use WordPress, and I offered to provide help if required.
Mike has discovered the the iPlayer app on his desktop which he is very happy with. Steve suggested he looks into the Sounds app as well. I queried whether people listened to Podcasts much – quite a few members did.
David Hughes recommended the Sounds app and podcasts and said he’d just recently been listening to one from a family member – Jon Ronson – I for one, will try and catch-up on this!. We then started a discussion on David’s IT-phobic friend who lived in the Marina and somehow was receiving more than one incoming call on two handsets – that’s different calls!. It appears his son had purchased broadband and OpenTReach had installed a landline and a router. His landline is now digital (see Jenny’s article) and it appears he can use two handsets off the broadband landline for incoming calls. Renee reported problems with interceptions, and conversations being repeated on her landline. VirginMedia engineers had replaced the the handset to a broadband connected router. Maybe (she suggested) David’s friend had a legacy connected analog line? Owen offered the information that you could buy two-line cordless phones, but they did have separate numbers. [In later conversations on Signal it was mooted whether it was possible to put n answer machine on one of the lines, or not.] I can see us returning to this one.
Sianed advised us of a scam asking a user by TEXT to update their PayPal account. Watch out for that one.
Paul reported that Amazon and Visa had come to an arrangement so that Visa Credit cards could be used with Amazon. Good news. He also recommended All 4 as another possibility for streamed TV. I mentioned BritBox as another source of good binging boxset TV.
Steve had started using LastPass and wondered whether I could do something on using it, and was also looking at Flickr. He reported that he wouldn’t have problems with Chrome updates as the renewal date was 1st March. [I think this note needs reviewing.]
Ted was off to Rwanda. I won’t say more, just read his wonderful blog post on this site, and go look at his website for more information. He had us all in stitches describing his challenges with getting Banana Beer and doubts as to whether his payment using PayPal had been a scam because of links to a sister company offering him handbags and selling chilli paste. The mind boggles, or at least mine did!
Jim was transferring information from photos that went back to the early 2000’s into a Comment field in the EXIF data held on the photos. He also reported the problems that American airlines were having with 5G and their altimeters s they approached airports. The switch-on had been delayed until problems were resolved. Apparently 5G in the US is on a higher frequency than in the UK and transmits more power. Whether the problem is in the airports, or the planes is uncertain.
John reported that Flickr was working well. He’d uploaded lots of p[hotos of clouds and created a few albums of them too!
Christine was now a happy Real Bridge user. All her difficulties had been resolved [insert solution here as note not clear] She, like others, had been finding the process for getting a digital Covid Pass from the NHS website, more than challenging and was now printing off a paper version.
Renee had solved the problem with her landline; she said she was receiving emails from Royal Mail re. tracking deliveries that she was uncertain about. We suggested that they be best ignored.
Ann had updated her Zoom software. She had looked at her Firewall settings and chose to view blocking and now video not showing in Zoom. It was suggested that she look at her firewall settings and review Allow/Deny options. Jim suggested looking at the choices with Zoom itself that might be causing the problem. Owen suggested looking at another app that uses the camera to see if the problem was replicated.
Jenny (having managed to make the meeting after an earlier appointment) wondered whether she should get a replacement battery for her laptop – depends on whether she thinks £100-£140 is a good investment and whether she can do the replacement herself – perhaps get a view from Neil (our helpful IT fixit man!) and also said tht her external monitor was not working as well as she’d hoped.
It was suggested that members might be interested in finding out how one group – the Computer Group – has handled and coped with the Covid pandemic by using Zoom. We haven’t actually met in person since the beginning of the 2020 session in September. We were quick out of the blocks however even before that and we held our first Zoom meeting on the 23rd April even before the Committee had taken out a subscription to Zoom I believe. Since then, almost without a break, we’ve met virtually every fortnight.
Supporting us in our meetings we've kept Notes and added them to our website – "Thought grazing" at https://digital.cardiffu3a.org.uk/ – which any Cardiff u3a member is welcome to view by just sending an email message to computer@cardiffu3a.org.uk.
We’ve had an attendance of between 12 and 24 at our meetings with 16 being an average number, so that means probably 50% of the group have been able to participate at any meeting, but of course it’s not always the same 16!!! We’ve adopted a new way of organising the meetings to match with the virtual world, focussing on getting members to share issues and problems, matters of interest and general chitchat about matters digital. It’s become a much more social group with everyone encouraged and requested to participate – when it’s their turn at the very minimum. This has led to reduced time for presentations and facilitator-led talks. Some might say this is a good thing … I couldn’t possibly comment!
The pluses …
We’ve enjoyed each others company and supported each other through these difficult times.
The technology has really helped, since we’ve found screen-sharing to be an excellent way of showing and telling what we’re discussing. [Not having to rely on the venue WiFi has also been a real boon!]
The technology, I think, has actually made us much more inclusive as every member has a chance to make a contribution – far more so than when we met face-to-face.
... and the minuses.
Nothing can make up for meeting people face-to-face, the chance for casual chatter, the chance to add a cup of coffee or share lunch before (or after) the meeting.
Perhaps the number of informational presentations has dropped, but this doesn’t seem to have been a factor in attendance.
As a technology group we would hope that our members would find using Zoom relatively straightforward. Hopefully, we can still encourage some “lapsed” members to try this way of meeting, but we do accept that some memberts are perhaps “over-Zoomed” as well.
Could we manage so-called hybrid-meetings?
The occasional one-off event with some members remote on Zoom and some face-to-face might work but it would have to be a presentation-style meeting.
We have concluded that we might try an alternate meeting style when we are able to return to face-to-face, with Zoom meetings still being scheduled.
Would we miss meeting over Zoom?
In the end, probably not, because the benefits of face-to-face would outweigh any benefit from the new form of interaction, much as we like it. However, I think we’d want to take some of what we’ve learnt from our Zoom meetings into the way we organised our in-person meetings in the future. Roll on that day when Zoom doesn’t have that view!
We start a new year much in the same way as we ended the old one. I invited members to volunteer any digital gifts they’d received. Somewhat surprisingly there weren’t many. David Hughes had given his wife a smart watch so that they could monitor things like heart rates and blood pressure; Sianed had been promised an iPad and we discussed possible options – I was looking at doing the same with a present from my Jenny; Paul had bought some replacement Dect phones and wondered whether they would work when the PSTN switched to digital (more later); Jenny had got an Apple Watch and I “appointed” her as our specialist/expert moving forward; Steve had got a Chromebook and was looking to get the most out of it whilst concerned about what we’d discussed last time in respect of the possible problems with ongoing support of the operating system and finally Christine was looking at the possibility of a webcam as another possible solution to her ongoing bridge game issues. I had been given a Wacom Intuos tablet but hadn’t started using it.
We turned to issues.
Ann had other pressing issues as a lath and plaster ceiling had collapsed; Fred shared an amusing story dating from when he was working in London relating to a ceiling collapse as well.
Christine was looking at possibly trying to return her Lenovo laptop and she was advised where she could find the AEU date.
Don had started storing passwords in his Google Chrome browser. We expressed some reservations about doing that, our strong preference is for using a password manager, but for the Apple fraternity there might be a possibility of using Keychain.
Sianed mentioned that she’d started using an ecologically friendly/green search engine – ecosia. I said I would be interested in looking at it.
Ted had started a migration from his personal blogspot (Google) website to one based on using WordPress. I offered advice and assistance if required. I also told members that Phil had recently migrated this website – for the clog team his wife organised – to Google sites.
David H reported that after guidance from a friend he’d been advised of a system that allowed multiple calls to come into the same landline. I was surprised and had never heard of such a possibility. It would be interesting to find out more about such a system.
Renee had wanted to extract messages from her iPhone to make them a document. I promised to investigate a solution I’d used for my Jenny. This I found to be called iMazing.
We then had a brief discussion on the withdrawal of the PSTN service by the telcos by 2025. Jenny and I were going to write something for the Magazine on it, and were also to provide Tony Baines with a briefing to take to Region. Paul told us about the problems a cousin (in the Salisbury area where the initial trials were being carried out) who was blind had experienced with 1471 not working any more; he’d had to change his number and there didn’t appear to a call-back facility which he’d relied upon before.
Jenny then told us she’d received a note of briefings on good use of Zoom, and I offered to put a link to them on this website. You’ll see it here.
The meeting finished with a demonstration of the 1921 Census to be found on Find my past. I suggested that all members might offer to demonstrate a website they found useful. At the next meeting I would show the photo sharing site Flickr and how it works..
Two shots from the meeting. Ted had to leave us to attend to an urgent matter.
Apologies: Fred, Margaret, Sally Semlow – who hoped to join us again in the new year, Mario and Jonathan.
I suggested that we might list the successful and perhaps least successful presents/purchases we’d received/made in 2021. I kicked off with the Apple HomePod I’d bought for Jenny last Christmas which has turned out be one of the best bits of kit I’ve ever bought as a gift. The least successful was the Apple iMac 21.5″ (2015) I’d bought for her and which was under specified – criminal mistake on my part! In-between were FitBits, and Tags (which you connect to keys etc); maybe AirTags will be more successful – I need to investigate them more fully.
I reported that Which? have done a survey and written an article on the replacing of the PSTN Landline by 2025. Here’s a link to the article. Renee had requested help with transferring PDF to Pages (or Word) format. You can do it online from Adobe for free, or there are other online tools to do it as well. Otherwise, using the Brave browser, you can Open the PDF file, Save it in Document format; then Open, Select and Copy text onto the application you are using. This can’t successfully handle tables, however they can be treated as graphical images.
Jenny reported that she’d been over-successful; in getting a monitor in that a colleague had managed to buy 20 surplus monitors for £20!!! I said this was quite normal with surplus public sector equipment as they couldn’t be disposed of in other ways at zero cost.
Owen reported that he’d successfully employed an old USB speaker he’d got from a UCISA conference for his laptop. He felt that the purchase of an electronic PhotoFrame had been a bit of a failure due to the need to keep updating it from a USB stick, or WiFi, or SIM card.
David H said something about Heath MOT, a watch for testing blood pressure – I’m sorry I can’t remember the context.
Paul reported a failure (he felt) in the lifetime support for a Google Chromebook. You need to check the lifetime support span for these devices – they may be surprisingly short. [NB Apple’s tend to be longer on average.]
Jim felt that a table mount he’d bought for his phone had not matched his expectations.
Sianed reported that the pulse oximeter (for blood oxygen levels, and pulse readings) they’d bought had been a good investment – I agree.
Stella told us about the failure she’d had in doing some recordings off-screen of some films which had resulted in the sub-titles taking up 3/4 of the screen. On the other hand, she felt her purchase of an iPhone 8 on eBay for £200 had been a great buy.
Steve had been delighted by the purchase of his iPhone but had been alarmed by the heat generated during some activities which had led him to take the case off on occasion.
Ann was delighted with her Lenovo IdeaPad (£320) and said the switch to using SSD for external hard drives was a great success. She had been less pleased with a Toshiba laptop which had problems with the BIOS battery; difficulties in servicing but fortunately she’d not lost the hard disk in the repair.
Renee reported that HER stand for her iPhone had been a success (unlike Jim’s).
Don had started down the road of the “smart home” and reported that his smart plugs were a great success. [Another topic for a later meeting maybe.] His DashCam was a bit of a problem however and the updating of software was not easy – I believe he’d sought external assistance and had it done.
Christine was still experiencing the mammoth failure of her Bridge software, the Lenovo, and the WiFi extenders – I don’t know what else to say!!! On the other hand she was pleased with the Smart TV they’d bought.
John reported that he’d taken the camera he’d bought from JLP back – it was faulty. He was going to look into this again in the New Year – I offered to help.
